Terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]'s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Riwowi Line SRL, LanaTerm or 'us' or 'we' refers to the owner of the website whose registered office is Calea Borsului nr. 36A, Oradea, Bihor, Romania. Our company registration number is RO 37804411, Calea Borsului nr. 36A, Oradea, Bihor, Romania .The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:

  • Contact details include (billing address, delivery address, email address, phone number)
  • Identity data includes (name, surname, username or a similar identifier, name)
  • Financial data, including (bank account)
  • Transaction data includes (details of the payment method chosen, details of the purchase of the products / services provided by our company)
  • Technical data include (internet protocol - IP address, authentication data, browser type and version, time zone, operating system, platform type and other technologies or devices used to access the website)
  • Profile data includes (username and password, purchases and orders, your interests and preferences, feedback, survey results)
  • Usage data include (information on how you use the website, products or services)
  • Marketing and communication data include (your preferences for our marketing or third parties and your preferences for communications)

It is also possible to collect, use and store aggregate data such as statistical and demographic data for any purpose. Aggregate data may be derived from personal data, but from the legal point of view it is not considered personal data because this type of data does not directly or indirectly reveal your identity. For example, we can aggregate usage data to calculate the percentage of users accessing a specific page or section of the website. However, if we intersect and aggregate your Aggregate Data with your personal data to be identified directly or indirectly, we will treat and treat the data as personal data that will be used in accordance with the provisions of this privacy notice.

We do not collect any special categories of personal data about you (this includes details of race or ethnicity, religion or belief, sexual orientation, political options and other sensitive information). We also do not collect any information about criminal convictions or offenses.

Non-provision of personal data

In situations where it is necessary to collect personal data provided by law or in the framework of contractual provisions with you and you fail to provide such data, when requested, we may not be able to execute the services or deliver the contracted products or that we are trying to contract them. In this event, it may be necessary to cancel an order, a product or a service we provide, but we will notify you if applicable at that time.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Romania.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Riwowi Line SRL and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Riwowi Line SRL. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Riwowi Line SRL takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Return Policy

Riwowi Line Srl does not accept the return of products under the brand name LanaTerm, these being produced at the request of customers based on a special firm order, submitted online, by phone or in person.

LanaTerm - izolatie de lana
Agrement tehnic în construcții/ Technical agreement/ Technichse Vereinbarung/ Техническо споразумение: Nr. 001SC-03/357-2019


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